New Management techniques and organizational structures are required to accomplish complex tasks in a dynamic changing environment. Competition, cost pressures, and integration of multiple activities crossing functional boundaries are driving the need for more formalized project management.

Every organization and industry is using some form of project management to achieve cost, schedule, and quality requirements for complex projects in increasingly challenging environments. Project management is an internal solution for achieving increased productivity through better control of projects.

This seminar provides both an overview of the requisite skills and knowledge in the field of project management, while emphasizing new developments. Program managers must know how to manage the virtual project in a computer-based and highly automated web-based environment. The proliferation of the outsourcing phenomenon requires the ability to manage large complex service contracts. Program managers must know how to develop these contracts to provide effective incentives and measurement systems. Participants will learn useful techniques on how to meet these challenges today and useful tools to ensure project success.

Government and industry are reinventing themselves as they focus on their core competencies and missions. Motivated by cost savings and trying to increase value to customers, the outsourcing phenomenon is exploding. Outsourcing has been further facilitated by computer and network technology. There is an increasing demand for Project and Program Managers who can successfully manage these complex service contracts and outsourcing projects. Both Government and industry must know how to plan, design, implement, and manage services and outsourcing to realize added value at lower costs.

This seminar will examine the issues and planning factors to consider, but more importantly provide tools and techniques to be used for outsourcing projects. Participants will learn how to analyze risk, assess supplier selection issues, develop proper measurement and enforcement mechanisms, and discover potential pitfalls.

1. Project Management Review
   1. Organizational Structures
   2. Organizing and Staffing Considerations
   3. Project Life Cycles
   4. Project Management Processes

2. The Project Management Knowledge Areas
   1. Planning
      • The Project Charter
      • Project Plan Development
      • Other Supporting Detail
      • The Work Breakdown Structure
      • Work Authorizations
      • The Change Control Process
      • Project Scope
   2. Scheduling Techniques
      • Gantt and Bar Charts
      • Milestone Charts
      • Networks
        • PERT
        • CPM
        • ADM
   3. Cost Management
      • Understanding Cost Management and Control Systems
      • Budgets
      • Variance and Earned Value
      • Cost Control Problems
   4. Quality Management
      • Quality Management Concepts
      • ISO 9000
      • Quality Control Tools
      • Just-In-Time Manufacturing
   5. Risk Management
      • Understanding Risk
      • How to Manage Risk
      • How to Respond to Risk
   6. Contracts and Procurement
      • The Procurement Cycle
      • Contract Types
      • Solicitation Planning
      • Source Selection
      • Contract Administration
      • Contract Closeout

3. New Developments in Project/Program Management
   1. Considerations for International Projects and Global Outsourcing
   2. Operating in a Computer and Web-based Environment
   3. Managing the Outsourcing Effort
      • Process/Steps
      • Benefits
      • Risks
      • Tools
      • Contractual Measurement and Enforcement

4. The Status of Outsourcing Today
   1. The Difference Between Service Contracts and Outsourcing
   2. The Benefits and Risks of Outsourcing
      • Determining Risk
   3. Identifying Processes to be Outsourced
      • The Outsourcing Laundry List
      • Identifying Internal Resources
      • Understanding Cost Structures
   4. Team Development Considerations
   5. Supplier Selection Issues
   6. The Importance of the Service Level Agreement

5. Contract Considerations
   1. The Statement of Work
   2. Length of Contract
   3. Measurement and Enforcement
   4. Incentives
   5. Avoiding Pitfalls
   6. Transferability and Terminations

Ben Scalise Senior Executive, Contracting, IVIS PSC. Consultant and Certified Acquisition Professional in Contracting, Manufacturing, and Program Management. Former Professor of Contract Management with the Defense Systems Management College in Fort Belvoir, Virginia. Has taught and consulted on every key facet of DoD and Government wide procurement, including instruction on Statements of Work; Acquisition Planning; Contract Methods and Types; RFP Preparation; Source Selection; Contract Award and Administration; Contractor Finance and Manufacturing Management. Has served on the Secretary of the Air Force’s Acquisition Contracting Staff at the Pentagon and worked on Major Systems Acquisition programs such as Joint STARS, AWACS, the B-1B Bomber, and F-16 and F-15 fighters. Air Force Institute of Technology (AFIT) Education with Industry graduate; Bachelor of Arts degree in Journalism from Louisiana State University; Masters degree in Business Administration and Public Administration from Webster University.